Cancellation Policy For Live Workshops
I understand that the definition of live workshop in this document is any workshop, course or lecture that is provided live by Wendy Newman in person, or by video or audio. Whether I participated live or not, a live workshop means the facilitator, Wendy Newman, provided live content for a workshop.
By law, I have the right to cancel within three business days of purchase. When cancelling under this provision, any funds collected will be refunded in full so long as I give notice to Wendy Newman via email at Delia@WendySpeaks.com. Email must be time-stamped by 5:00 p.m. Pacific time by the third business day after the date of purchase.
If I cancel my workshop prior to attending the program, my tuition will be refunded to me minus applicable cancellation fees, as follows:
- If I cancel my registration more than 30 days prior to the workshop start date, I will be charged a cancellation fee of $50.00.
- If I cancel my registration within 2-30 days of the workshop start date, I will be charged a cancellation fee equal to 50% of the program tuition.
- If I cancel my registration a day before or anytime after my workshop start date, I will be charged for 100% of the program tuition.
Transfer Policy For Live Workshops
If I elect to attend a session other than the date for which I registered, 30 or more days prior to the event I can:
- Transfer into the next course at no fee.
- If I transfer my registration within 7-30 days from the workshop date, I will be charged a $35 fee.
- I understand I can not transfer my workshop within seven days of the workshop.
- I understand the transfer policy does not apply to beta test workshops – they are non-transferrable.
If I do not attend the workshop for which I registered and I do not complete a transfer in advance, I will be considered a “No Show.” In this case, I will be charged 100% of my program tuition.
Satisfaction Guarantee For Live Workshops
Wendy Newman’s workshops offers a “Satisfaction Guarantee” for the workshop if it is completed. In order to request a refund under this provision, I must attend all portions of the program. If, after completing the program, I wish to request a refund, I am required to do so in writing by sending an email to Delia@WendySpeaks.com within 72 hours of the end of the program. Refunds are processed within three weeks of receipt of request.
This Satisfaction Guarantee policy applies to live workshops at Wendy Newman’s published rate. Beta-test workshops are 100% non-refundable.